Critical Illness Insurance

Critical Illness Insurance  


Every 40 seconds, someone in the U.S. has a heart attack or stroke or is diagnosed with cancer or other serious disease.* If it happens to you, shouldn’t your primary focus be on getting well—not worrying about how to pay for your treatment and care?
Critical Illness** Insurance can help you by paying a lump sum benefit if you are diagnosed with a covered illness or condition. Features of this insurance include:

  • You can choose among a lump sum benefit of $10,000 or $20,000. You can also choose from benefit amounts of $5,000 and $10,000 for your spouse under age 70 and children under age 26 if employee coverage is provided or elected. Age requirements may vary.
  • Your benefit is paid directly to you and in addition to your medical insurance.
  • Rates are typically lower when you purchase group insurance coverage through your employer. Your premium is conveniently deducted from your paycheck.
  • Provided by an insurance carrier you can trust: Voya Employee Benefits
  • There are no medical questions or tests required for coverage if you enroll during the Enrollment Period. 
  • Portable—you can keep your coverage if you leave your employer.


The cost of Critical Illness Insurance varies based on your age and the amount of coverage. It is very likely that your monthly premiums will be less than your monthly lunch budget.

**Critical Illness is referred to as Specified Disease in some states.

Enroll Now

You may enroll during BASF Open Enrollment or your Initial New Hire Eligibility period.

How It Works

Contact Us

Mercer Voluntary Benefits
PO Box 9122
Des Moines, IA 50306-9122
 M-F 9a-6p ET


Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    Critical Illness Insurance is underwritten by ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya® family of companies. Voya Employee Benefits is a division of ReliaStar Life Insurance Company.

  • How can this help me?

    Gives you the comfort to recover in confidence while avoiding the financial strain a serious illness can cause.

    Critical Illness Insurance pays a lump-sum benefit if you are diagnosed with a covered illness or condition.

  • Who can enroll?

    You, your spouse and eligible children qualify for this coverage.

    • All active employees [a minimum hours working per week requirement may be required).
    • Your spouse*— under age 70. Coverage is available only if employee coverage is elected.
    • Your children — to age 26. Coverage is available only if employee coverage is elected.

    The use of “spouse” means a person insured as a spouse as described in the certificate of insurance or rider. This may include domestic partners or civil union partners as defined by the group policy. Please contact your employer for more information.

  • When can I enroll?

    As a new hire, you can enroll within your employer’s benefits eligibility guidelines. Outside of your new hire or a new life event period, enrollment is limited to the company’s annual enrollment.  Please contact your employer for further details.

  • How much will this coverage cost me?

    The cost of Critical Illness Insurance varies based on your age and the amount of coverage.  It is very likely that your monthly premiums will be less than your monthly lunch budget.

    View Rates

  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policies' terms and conditions. Although payroll deduction will no longer be available if you retire or leave your company, you will be billed directly by the insurance carrier.
  • What serious illnesses and diseases am I covered for?

    Once you’re enrolled in this coverage, you’ll have extra financial protection if you have a heart attack, stroke, major organ failure, coma, coronary artery bypass (25% of the benefit allowed), permanent paralysis , or end stage renal (kidney) failure.

  • Will my rates increase as I get older or if I file a claim?

    Your rates will not increase due to age, health or individual claims.
  • What happens if I recover and then I’m diagnosed again?

    The number of times you may receive a benefit varies based on the plan selected by your employer. The most common plan limits the Maximum Critical Illness Benefit to one covered illness or disease within each module. Once you have received the Maximum Critical Illness Benefit within each module, you are no longer able to receive benefit payments for another covered condition from that same module. If a partial benefit is paid out, it will not reduce the available maximum benefit amount for the illnesses or diseases in that same coverage module. Some plans will only allow you to receive the full benefit amount for one covered condition, regardless of how many modules are included. Alternatively, your plan may allow you to receive benefits for multiple conditions within each module. Please see your certificate of coverage for details.
  • Is there anything I’m not covered for after I enroll*?

    To keep your group rates even lower, benefits are not payable for any critical illness caused in whole or directly by any of the following:

    • Participation or attempt to participate in a felony or illegal activity.
    • Suicide, attempted suicide or any intentionally self-inflicted injury, while sane or insane.
    • War or any act of war, whether declared or undeclared, other than acts of terrorism.
    • Loss that occurs while on full-time active duty as a member of the armed forces of any nation. We will refund, upon written notice of such service, any premium which has been accepted for any period not covered as a result of this exclusion.
    • Alcoholism, drug abuse, or misuse of alcohol or taking of drugs, other than under the direction of a doctor.
    • Benefits may reduce 50% for the employee and/or covered spouse on the policy anniversary following the 70th birthday, however, premiums do not reduce as a result of this benefit change.


    *Exclusions and limitations may vary by state. Consult your certificate of insurance for exact language.

  • What are pre-existing conditions and are they covered?

    Coverage may also be limited if you have a pre-existing condition. A pre-existing condition is a sickness, injury or physical condition for which you received medical treatment, consultation, care or services (including diagnostic measure) during the 12 months* prior to your coverage effective date. For the first 12 months of your coverage or any increase in coverage, we will not pay benefits for any condition or illness that is the result of a pre-existing condition. Once you have completed the pre-existing condition limitation time period (typically the first 12 months of coverage), benefits for a pre-existing condition are the same as for any other eligible condition.


    *This may vary by state and employer.


This is a summary of benefits only. Please review your enrollment materials and any applicable brochures prior to enrolling in coverage. A complete description of benefits, limitations, exclusions and terminations of coverage will be provided in the certificate of insurance and riders. All coverage is subject to the terms and conditions of the group policy. If there is any discrepancy between this website and the group policy documents, the policy documents will govern. To keep coverage inforce, premiums are payable up to the date of coverage termination. Critical Illness Insurance is underwritten by ReliaStar Life Insurance Company, a member of the Voya® family of companies. Compass Critical Illness Policy Form #: RL-CI3-POL-12. Form numbers, provisions and availability may vary by state.


Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.